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  Help Needed?
Do you understand your software but need some help integrating it into your agency?

If so, click here for more information.

 
 
 

One Agency's Perspective

" I am concerned about the cost of doing business. Agency expenses keep rising and agency workload keeps increasing. The cost to maintain current and new technology and upgrades, and the cost to hire, train and keep personnel affects our bottom line."

ICM can help.  We will help your agency become more self-sufficient while keeping your workflow at its highest level of quality.

608.879.9010

 

 

Let us tell you how we can help!  (608)879-9010

Welcome to Insurance Concepts in Motion!

ICM was formed to help you integrate your technology with your workflow to get you the best possible return on your automation investments. The consultants at ICM have been helping agencies with their automation needs in the insurance industry for more than 15 years. Many agencies have doubled their workload because they are now maintaining computer files, and paper files. 

      Get the Most out of your agency technology! Contact us to show you how.

ICM was formed to meet the needs of agencies with these challenges:

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"I would like to get more out of my system, but I don't know exactly how to get T-filing (or scanning, or E-filing, or automated marketing, or web site development) implemented. I have read about the benefits, but don't know how to get the job done for my agency, and make it pay for itself."

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"I know that I am not using the system the way I should, but I just don't have the time and resources to get it up to the level it needs to be. I need someone else who can get it done for me, train my people and let me get on with the business of insurance."

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"I know what I should be doing, but it is difficult to get everybody in the office to do things the same way. Habits are hard to change, and technical training doesn't teach office staff how to adjust their workflow at the agency. I am very busy, and there just doesn't seem to be the time to get the ball rolling."

ICM was formed to meet the needs of these agencies by bringing our technical experience into the agency, on-site. We will first spend a day in the agency to determine where they are at with automation compared to where they want to be. This assessment is very detailed. Each employee is asked a series of questions to help determine their current automation level, workflow, knowledge levels, and processes. When we combine this detail with the business goals of the owner/principal, we get a picture of where the agency is. We can then calculate the amount of time that is being spent on manual processes and workflow, and translate that into a dollar figure.

We make detailed recommendations on how the agency can improve workflow, and utilize their automation to its capacity. We step out the recommendations sequentially, so each agency has a roadmap designed specifically for them to help them achieve their automation goals.

What is an Initial Assessment?

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One full day in an agency. Time is spent with both agency principals and employees.

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Best Practices guidelines are followed. We also make on-the-spot suggestions and ideas in workflow and processes.

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10 to 15 pages of detailed, agency specific recommendations are sent within 14 days based on where each business is currently at, and how they can get to where they want to be.

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A follow up conference call to go over the detailed recommendations.

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We provide a detailed roadmap that agencies can implement on their own. ICM can implement some or all of the recommendations, but each agency has the roadmap to do it on their own.

 

ICM is a proud member of the following organizations:

 

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Professional Insurance Agents of Wisconsin (PIAW)

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Independent Insurance Agents of Wisconsin (IIAW)

 

 

 

 

Let us tell you how we can help!  (608)879-9010

The Complete Picture

ICM will look at your entire agency workflow, processes, machines, programs, marketing and business mix and goals. We put the whole picture together for you into a step by step guide. For more information, call and get your roadmap to automation success.

 608.879.9010


Business Constants

Independent Insurance agencies are all unique in their automation needs

Technology keeps getting more complicated and more expensive.

The amount of time it takes to research and train keeps increasing.

Most insurance professionals want to be experts in insurance, not automation



If these Key Agency Objectives sound familiar, call us.

608.879.9010

 

1.  We would like to get more out of our management system.

 

2.  We would like a more efficient and effective workflow.

 

3.  We would like help with scanning, employee training or E-business.

 

4.  We would like to increase marketing activity for growth in Personal, Commercial, Life & Health, Employee Benefits. 

 

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