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About us

Thank you for visiting our new Internet site.  We want to give you the opportunity to stay in touch with our company and our offers so feel free to browse our pages for new and updated information.

ICM will look at your entire agency workflow, processes, machines, programs, marketing and business mix and goals. We put the whole picture together for you into a step by step guide. For more information, call and get your roadmap to automation success.

If you are not familiar with our company and your first contact with us is online: We would be pleased to hear from you! Please let us know what your needs and questions are, we will be more than happy to help.

ICM was formed to meet the needs of these agencies by bringing our technical experience into the agency, on-site. We will first spend a day in the agency to determine where they are at with automation compared to where they want to be. This assessment is very detailed. Each employee is asked a series of questions to help determine their current automation level, workflow, knowledge levels, and processes. When we combine this detail with the business goals of the owner/principal, we get a picture of where the agency is. We can then calculate the amount of time that is being spent on manual processes and workflow, and translate that into a dollar figure.

We make detailed recommendations on how the agency can improve workflow, and utilize their automation to its capacity. We step out the recommendations sequentially, so each agency has a roadmap designed specifically for them to help them achieve their automation goals.